Each timepiece is warranted against manufacturing defects for 12 months from its date of purchase. Accessories purchased from us are also warranted against manufacturing defects, provided that we're notified of the defects within 5 days upon receipt.
For every valid warranty claim we will, at our discretion, repair or replace the item or, if that isn't commercially reasonable, issue you a refund.
For valid warranty claims made within 5 days upon receipt, shipping costs will be borne by us. For other claims the cost of shipping your item to us will be borne by you.
The warranty is not extended to natural markings on leather or patina on bronze, and doesn't cover damage that in our opinion is caused by wear and tear, surface treatment, accident or mishandling.
The warranty will be void if the item was handled differently from the instructions in the user manual or by an unauthorised third party.
Customers Residing in Singapore
7 West Coast Highway, #02-25 Westway, Singapore 117867
Hours: Wednesdays & Saturdays, 12 - 2pm by appointment only
810 Geylang Road, #01-42, City Plaza, Singapore 409286
Hours: Monday - Friday, 12:30 - 6:30pm | Sunday, 12:30 - 5:30pm
Tel: +65 9672 2254 (Brian Tan)